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Persuasive communication and managing up | Wes Kao (Maven, Seth Godin, Section4)

by Lenny Rachitsky

Lenny's Podcast: Product | Career | Growth

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Episode Summary

In this episode, Wes Kao shares insights on managing up and why individuals should take the initiative to manage their bosses effectively. She explains that many people view their boss as solely responsible for management, which can hinder career growth, but embracing the mindset of managing up can lead to greater appreciation and new opportunities. Wes provides practical advice on how to maintain effective communication with bosses, including keeping them informed of decisions and providing the appropriate context for feedback.

The conversation shifts to the art of writing and emphasizes the importance of clarity and specificity in communication. Wes introduces the concept of the 'super specific how, urging writers to focus less on background and more on actionable advice. She recommends books that delve into the craft of writing, advocating for technical understanding rather than mimicking popular styles. Wes also discusses state changes in meetings to engage participants and pinpoint moments when audience members' reactions indicate genuine interest in content.

Wes concludes with tips on saying no respectfully in a professional context, encouraging listeners to consider trade-offs when declining requests. Throughout, she emphasizes the value of overcommunication and transparency in all professional interactions, driving home the notion that effective communication and proactive management strategies are integral to success in the workplace.

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Episode Summary

In this episode, Wes Kao shares insights on managing up and why individuals should take the initiative to manage their bosses effectively. She explains that many people view their boss as solely responsible for management, which can hinder career growth, but embracing the mindset of managing up can lead to greater appreciation and new opportunities. Wes provides practical advice on how to maintain effective communication with bosses, including keeping them informed of decisions and providing the appropriate context for feedback.

The conversation shifts to the art of writing and emphasizes the importance of clarity and specificity in communication. Wes introduces the concept of the 'super specific how, urging writers to focus less on background and more on actionable advice. She recommends books that delve into the craft of writing, advocating for technical understanding rather than mimicking popular styles. Wes also discusses state changes in meetings to engage participants and pinpoint moments when audience members' reactions indicate genuine interest in content.

Wes concludes with tips on saying no respectfully in a professional context, encouraging listeners to consider trade-offs when declining requests. Throughout, she emphasizes the value of overcommunication and transparency in all professional interactions, driving home the notion that effective communication and proactive management strategies are integral to success in the workplace.

Key Takeaways

  • Managing up can lead to more opportunities and trust from your boss.
  • Writing with clarity and specificity is crucial for effective communication.
  • Saying no can be done respectfully by discussing trade-offs.

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